Our Board of Directors engaged in a 360° assessment process involving a vast number of managers and colleagues among all companies of the Group.
The main outcome is the identification of five common key values deep in our mindset and attitude.

In 2020, our Board of Directors engaged in a 360° assessment process involving over 100 managers and colleagues. In this assessment, they asked team members or peers for feedback on leadership performance. This "leading by example" exercise provided insights from behaviours, challenges and skills that Board members decided to share with their teams, identifying five common key values: Customer Focus, Behaviour Role Model, Team Work, Learning Mindset and Accountability.
These values are pillars passed on from generation to generation and on which the Group wishes to keep focusing in the future. Concrete and "measurable behaviours" are their natural application.

Customer focus

Customer focus

Behavior role model

Behavior Role Model

Team work

Team Work

Learning mindset

Learning Mindset

Accountability

Accountability

Our 5 key values

Customer focus

Fratelli Cosulich Group has a long-standing commitment to putting its customers at the heart of all its operations, and this is also embodied in its team of solution-focused professionals. As a Group, we emphasize the importance of listening to customers as the foundation for a ""culture of innovation."" This also involves the ability to envision and create new solutions for customers as we have an intimate understanding of our customers’ needs and pain points.

Behavior Role Model

Our Board of Directors has put the “leading by example” criteria at the core of expected behaviors from all in the Group. The pillars of the Behaviour role model are: respect, humbleness, empathy, trust, problem solving, and, above all, morality. These elements must be maintained over time, for allowing the Group to deliver excellence, while playing by the rules, acting with integrity today and in the future, as it did in the past.

Team Work

Each member of the Fratelli Cosulich Group is essential and complementary to the others: we strongly believe in the importance of building collaborative and supportive relationships. Synergies between members are not only business-related, but also social-oriented. The ""work culture” is a priority, involving equality, fostering the Group growth, and appreciating diversity. We have always recognised a sense of belonging among colleagues.

Learning Mindset

Since our foundation, we have been motivated to change, with the aim of implementing new solutions in line with demands from customers and the context where we operate. Learning Mindset in the “Group definition” is an attitude of being curious and overcoming personal limits: the humbleness to start from scratch and the ability to set new goals is the leitmotif that distinguishes us. We are curious, focusing on finding new ways of doing things.

Accountability

An accountable person is prepared to be active: it is fundamental to willing to change minds, recognising opportunities but also personal mistakes. Strictly linked to this value is the concept of "culture of feedback", which is essential to react, to improve ourselves and consequently for the Group to move forward. To summarize: accountability for Fratelli Cosulich means “to take personal responsibility for decisions, actions and failures”.

Corporate Code of Ethics

Fratelli Cosulich Group is committed to conducting its business in an ethical, responsible, and sustainable manner. In order to ensure a robust governance of the Group's key values, the Corporate Code of Ethics sets forth the principles and standards that guide our conduct, decision-making, and relationships with all stakeholders, including shareholders, governance bodies, employees, customers, suppliers, financial institutions, authorities, consultants and the communities in which we operate.

This Code of Ethics is not merely a document; it is a living embodiment of our dedication to stakeholders – shareholders, governance bodies, people, customers, suppliers, financial institutions, authorities, and communities. Its various sections serve as a roadmap through the 5 Key Values we hold dear, including Customer Focus, Learning Mindset, Team Work, Accountability. These pillars, integral to our identity as Behavioral Role Models, shape our interactions and demonstrate our commitment to ethical conduct.

All employees are responsible for upholding and promoting this Code of Ethics. We are committed to fostering a culture of ethical conduct and accountability.

Reporting violations is crucial to maintaining the integrity of our organization. We have established a confidential reporting mechanism (possibly even anonymously) to ensure that employees and stakeholders can report any violations or concerns without fear of reprisal. This mechanism allows us to address issues promptly and appropriately.

The whistleblowing platform is available here: Whistleblowing Cosulich Group - Ethical Channel Whistleblowing mechanism at Group level is confidential channel allowing anyone to report ethical violations or non-compliant behaviors. This is a significant stride towards transparency, providing you with a secure, accessible and user-friendly platform to voice concerns related to the principles outlined in our Code of Ethics.

Our values rooted in across decades of activities. The strong identity that the Group can claim is built on an innate capacity of evolving beyond the mere business convenience. The Group changed its core-business and expanded the portfolio of services over the years, becoming one of the most particular players of the Shipping and Logistics sector.